Help

37 questions, answered properly. If yours isn't here, ask at the bottom — one person reads every message, and the answer usually ends up on this page afterwards.

If it's going wrong right now

Getting started

Staff and phones

QR codes and printing

Counting stock

Ordering and suppliers

The numbers

Food safety records

Tills

Shifts and people

Billing

Your data

Still stuck

Ask a person.

Say what you expected and what happened instead. If you're signed in, which shop and which plan come through with the message so nobody has to ask — and if you can't sign in, this still works, which is mostly what it's for.

Or email sen@cortado.services — same inbox.